Case Studies

A selection of recent engagements — anonymized where required. Want to see something specific? Ask us.

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AI · RAG

Support assistant cuts ticket time 38%

A B2B SaaS reduced first-response time on Tier-1 tickets with a RAG assistant grounded in their help center, with full citations and an eval harness keeping accuracy in check.

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AI · Agents

Finance agent reconciles invoices nightly

A logistics company replaced a five-person reconciliation process with an agent that reads invoices, queries QuickBooks, and queues exceptions for human review.

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AI · Voice

Voice agent handles 60% of inbound calls

A home-services franchise deployed a low-latency voice agent that books appointments and warm-transfers complex calls with full context.

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Web

E-commerce replatform doubles conversion

Migrated a mid-market retailer to a modern stack with a 2.1× conversion lift in 90 days.

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Mobile

Field-services app, offline-first

A fleet-services operator went paperless with an offline-first mobile app handling 5,000+ jobs/day.

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Cloud

AWS cost down 41%, latency halved

A SaaS rearchitected for multi-AZ resilience and aggressive cost optimization without a feature freeze.

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